TERMS AND CONDITIONS


Terms and Conditions

Welcome toTrizantra (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website Trizantra,com (the “Site”) and your purchase of wholesale products (“Products”) from us.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or purchase our Products.

1. Company Information

Legal Entity: Trizantra
Registered Address: 3 Rue Delacorix,toulouse,France
Email: trizantra.co

We operate from France and source our products primarily from suppliers in China.

2. Eligibility

This website and our services are intended for business-to-business (B2B) wholesale transactions only.
By placing an order, you confirm that you are:

  • A registered business or professional buyer;
  • Authorized to enter into a commercial agreement on behalf of your company.

We do not sell to individual consumers.

3. Products and Availability

All products are displayed with descriptions and images for illustrative purposes only.
We make every effort to ensure that product information is accurate; however, variations in color, size, or packaging may occur due to supplier differences.

Availability of products depends on our inventory and that of our suppliers in China. We reserve the right to modify or discontinue products without prior notice.

4. Prices and Taxes

All prices are listed in Euro (€) and are exclusive of VAT, shipping, and customs duties unless otherwise stated.

  • For customers within the EU with a valid intra-community VAT number, sales may be invoiced without VAT in accordance with EU VAT rules.
  • Customers outside the EU are responsible for any import taxes, customs duties, or local VAT that may apply.

We reserve the right to update prices at any time without notice.

5. Orders and Payment

5.1 Minimum Order

We sell only in wholesale quantities. A minimum order value may apply — please refer to our website or contact us for details and chat with us.

5.2 Order Process

After placing your order, you will receive an order confirmation by email. This does not guarantee acceptance of your order. We reserve the right to accept or decline any order at our discretion.

5.3 Payment Terms

Payment must be made in full before shipment unless otherwise agreed in writing.
We accept payments via [Shopify Payments / Bank Transfer / PayPal / etc.].

Orders are processed once payment has been confirmed.

6. Shipping and Delivery

Products are shipped directly from our warehouse in France or from our suppliers in China.
Delivery times vary depending on destination, order size, and product availability.

  • Estimated delivery time within Europe: [X–X] business days
  • We are not liable for delays caused by customs inspections, courier issues, or force majeure events.

Shipping costs are calculated at checkout or quoted separately for bulk orders also on based on criteria how buyer want to receive the product.

7. Customs and Import Duties

When ordering products sourced from China, you acknowledge that additional customs duties, taxes, or import fees may apply depending on your country’s regulations.
These costs are the responsibility of the buyer.

8. Returns and Refunds

As a B2B wholesaler, we generally do not accept returns except in cases of:

  • Defective or incorrect products received; or
  • Agreed-upon conditions stated in a written contract.

Any claim must be made within 7 days of receipt of the goods, with photo or video evidence provided.
Returned items must be unused and in original packaging.

Refunds or replacements will be issued only after inspection and approval.

9. Warranty

Products are sold “as is” unless otherwise specified.
We do not provide manufacturer warranties beyond those offered by the original supplier.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages (loss of profit, business interruption, etc.) arising from use of our products or services.
  • Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.

11. Intellectual Property

All content on this Site (text, images, logos, trademarks, etc.) is the property of trizantra or its suppliers and is protected by intellectual property laws.
You may not use, copy, or reproduce any content without our prior written consent.

12. Data Protection

We collect and process personal and business information in compliance with the EU General Data Protection Regulation (GDPR).
For more details, please refer to our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with French law.
Any dispute arising out of or related to these Terms shall be submitted to the exclusive jurisdiction of the courts of toulouse City, France.

14. Changes to Terms

We may update these Terms at any time. The updated version will be published on our website and will take effect immediately upon posting.

15. Contact Us

If you have any questions about these Terms, please contact us at:
📧 trizantra@gmail.com